First thing I did when I pulled it out of the box was pull the glass mouthpiece up. It made a horrible grinding and then pulled out the entire heat sink, separating from the heat sink lid. Come to find out I guess this is common and stem is being replaced. I didn't know then, and it was sort of a bad first impression.
We are working on this now - stay tuned. Best Patrick — ghostvapesofficial
Amen to that (Y)
A lot of companies can learn about customer service from Ghost. — bener