After reading through that comments more, it looks like so many online complaint threads. A couple of people (Nick and John) are not letting up, and responding to anyone that posts a positive comment, claiming that they must work for Puffco, are a bot, or are just plain stupid. Basically, online bullying. Very likely that they have a few different names on there too.
If you could just filter out those 2 people, the thread would look a whole lot different. — Lucic and Chong
I personally think it is based on usage. I use my d-nail halos and liger 95% of time, but love hooking up my Puffco plus with my nibbler AC for a few sessions a week. I don't view these pens as daily drivers so I get long use out of them. I think problems occur when they are pushed too hard — Mc69
still ripping off peoples visas — Gman
you don't see the happy customers posting as much. — Cl4ud3