Heads up about PayPal
Sorry dude. This happens *ALL* the time.
PayPal is an aggregator meaning it is their
merchant account, not yours. Their banking relationship, not yours.
With aggregators, three things generally go wrong resulting in cancelation and money seizure.
- Against their TOS. In PayPal's case,their underwriters and propeller-headed actuaries, want them staying away from particular "high risk" points (like vapes). Yes you can cheat and get by, but you'll eventually be caught and immediately shutdown. The banks view this as fraud.
- Card Mix. If your clientele tends to use the "high rewards" cards (expensive!), like a regular big-eater at an all-you-can-eat restaurant, you will get shut down because they are literally losing money on you.
- Seasonality and other volume surges. They hate large amounts within volatile patterns. They are risk-averse because they are responsible for fraud.
The money is "frozen" because they they *may* end up paying for any "chargebacks" that can come months after the charges and settlement.
I do notice all the big players in payments have moved or are moving now to "daily settlement" (where the fees are taken out or "settled" daily rather than monthly. This is a direct anti-virus precaution. They knew businesses were suffering liquidity problems, so they reduced their liquidity! :gasp:
PayPal works for many small businesses, and I even recommend it sometimes. It can be a useful tool for not "high-risk" class businesses to get up and running quick and cheap, but it comes at a cost --you give up control. It's a lot like Shopify in that sense. It is very useful for some classes of merchants but eventually, if they want to truly own control of their own business, they have to leave.